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Privacy Policy

Last Updated: March 11th 2025

This Privacy Policy explains TGIB Marketing, Inc.’s (the “Company”, “us”, “we”) personal information practices for the website GolfBags.com (the “Website”). In this Privacy Policy, we describe how the Company collects, uses, sells and shares personal information of visitors to our Website (“Visitors”) and customer who may purchase goods from us (“Customers”). References to “you”, “your”, or “yours” will refer to you, no matter how you interact with our Website.

We encourage you to visit this page regularly, as we may update and make changes to this policy. Such updates will be evidenced by the “Last Updated” date at the top of the page.

  1. Personal Information We Collect About You. For the purpose of this Privacy Policy, personal information is defined as any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household. 

In the preceding 12 months, we have collected the following categories and specific types of consumer personal information:

 

Categories of Personal Information

Specific Types of Personal Information Collected & General Purpose for Collection

Identifiers

We collect your name, email address, and postal address when you purchase a product, subscribe to our newsletter, sign up for coupons, contact us, or apply for our contests. We also collect your IP address for the purpose of identifying you on our Website. We may also collect your social media identifiers if you participate in specific interactions on our social media pages.

Cookies and other internet or electric network activity information

We automatically collect information regarding your interaction with our Website, including which products you may view, which links you click on, and your interaction with advertisements on our Website. We use cookies and allow similar technologies such as pixels, web beacons and internet tag technologies to gather information which may include search engine referrals, affiliate referrals, traffic driven advertisements, including for cross-context behavioral advertising, which items are placed in shopping carts and which are abandoned, conversions and what purchases were made, and ZIP codes.

Device information

We collect information about your device when you visit our Website, including information about your device’s or browser’s operating system for the purposes of enhancing user experience and monitoring fraud and security.

Geolocation data

We collect your IP address for the purposes of remembering you on your visits to your website and enhancing your user experience.

Demographic information

We may collect age, language, gender and interest group through our analytics provider for the purposes of understanding our audience and consumers.

Inferences drawn from any of the above information

We may combine any of the above categories of information to predict behavior or preference about our customers.

We may also allow third parties to collect information through our Website that we do not internally process, handle, or store, such as payment processors for the purposes of fulfilling your orders.

  1. How Your Personal Information is Collected. We collect most of this personal information directly from you in via our Website when you’re acting either as a Visitor or Customer. However, we may also collect information from the following categories of sources:
  • Cookies on our website as described above; 
  • Other automated information collection; and
  • Information from other sources, such as our business partners, which may include marketing, technology, retail, and financial partners.
  1. Why We Use Your Personal Information. We collect, use and share your personal information as described above and for the following business purposes:

•         To provide you with access to our Website;

•         Helping to ensure security and integrity of our Website and business;

•         Debugging to identify and repair errors on our Website that impair existing intended functionality;

•         Providing customer service, processing or fulfilling orders and transactions, and verifying customer information;

•         Providing advertising and marketing services, including for the purposes of cross-context behavioral advertising;

•         For analytics, including to conduct research and analysis related to our business;

•         To comply with our legal and regulatory obligations;

•         For the performance of our contract with you or to take steps at your request before entering into a contract; or

•         Where you have given consent.

  1. Categories of Personal Information We Disclosed for a Business Purpose. In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose: 

•         Identifiers:

o       For the purposes of performing services, including fulfilling customer orders, managing customer inquiries or accounts, managing our loyalty programs - we disclose this information to our service providers we use to help administer your account and deliver our products to you, such as payment service providers, warehouses, and delivery companies.

o       For the purposes of our marketing services – we disclose this information to our marketing and data analytics services, such as website and email providers, data analytics providers, and marketing communications providers.

•         Cookies and other internet or other electronic network activity information:

o       For the purposes of auditing our interactions with consumers, including assessing our business trends and information – we disclose this information to analytics services providers.

o       For the purposes of information technology and network security – we disclose this information to service providers who assist with these functions.

•         Device information:

o       For the purposes of optimizing your user experience through a short-term, transient use, as well as fraud protection and security – we disclose this information to service providers who assist with these functions.

•         Geolocation data; and

•         Demographic information.

We only allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal information to provide services to us and to you.

We may also disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations, if necessary.

  1. Who We Share Your Personal Information With and Categories of Personal Information We Sold or Shared. In the preceding 12 months, we have sold or shared:

•         Identifiers such as your IP address;

•         Cookies and other internet or other electronic network activity information, including your with our Website or applications on our Website;

•         Device information;

•         Geolocation data; and

•         Inferences drawn from any of the above categories of information.

We have shared this information with advertising networks and third parties that provide marketing services, such as social media platforms that help us deliver advertisements, including for the purpose of cross-context behavioral advertising.

  1. How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing products to you. Thereafter, we will keep your personal information for as long as is necessary:

•         To respond to any questions, complaints or claims made by you or on your behalf;

•         To show that we treated you fairly; or

•         To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy.

When it is no longer necessary to retain your personal information, we will delete or anonymize it.

  1. Your Rights Under the CCPA/CPRA. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:

 

Disclosure of Personal Information We Collect About You

You have the right to know, and request disclosure of:

• The categories of personal information we have collected about you, including sensitive personal information, if applicable;

• The categories of sources from which the personal information is collected;

• Our business or commercial purpose for collecting, selling, or sharing personal information;

• The categories of third parties to whom we disclose personal information, if any; and

• The specific pieces of personal information we have collected about you.

 

Please note that we are not required to:

• Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;

• Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or

• Provide the personal information to you more than twice in a 12-month period.

Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose

In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:

• The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared; and

• The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.

You have the right to opt-out of the sale of your personal information or sharing of your personal information for targeted behavioral advertising. If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information, unless you subsequently provide express authorization for the sale or sharing of your personal information.

 

To opt-out of the sale or sharing of your personal information, visit our homepage and click on the Do Not Sell or Share My Personal Information link  or click here: https://www.golfbags.com/do-not-sell-or-share-my-personal-information/

Right to Limit Use of Sensitive Personal Information

You have the right to limit the use and disclosure of your sensitive personal information.

You have a right to know if your sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes.

Please be advised although this is a right you generally have under the CCPA/CPRA, we do not collect, use, or share any sensitive data.

Right to Deletion

Subject to certain exceptions, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers or contractors to delete your personal information from their records.

• Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.

Right of Correction

If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.

Protection Against Retaliation

You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. We do not offer financial incentives, discounts, or price differences in exchange for collecting, selling, or retaining your personal information. If we introduce such incentives, we will notify you and provide the necessary details to ensure necessary compliance.

 

  1. How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, you can do so here: https://www.golfbags.com/personal-data/. You may also email us at privacy@golfbags.com.

Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to contact us directly by website or email you will need to provide us with, at minimum:

•         Enough information to identify you (e.g., your full name, address and customer or matter reference number, if applicable);

•         A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.

Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

You may opt-out of the sale or sharing of your personal information by clicking on our ‘Do Not Sell or Share My Personal Information’ link available on our homepage or by submitting a request at: https://www.golfbags.com/do-not-sell-or-share-my-personal-information/.

  1. Additional Information. Our websites and online services are not intended for children under the age of 18 and we do not knowingly collect personal information from children under age 18, without parental consent. Children under the age of 18 should not provide their personal information to us.

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Personalization Policy

Rock Bottom Golf – Personalization Policy

Our Policy: Our personalization policy is designed to promote freedom of expression, but also to protect against expressions of hate or promotion of harm towards others. Customer order requests will be honored if they fall within the policy guidelines. Rock Bottom Golf must also ensure that the rights of any team, player, or organization are not infringed upon.

Additionally, all personalized orders are final and as is. Returns and refunds are not allowed and therefore, you must ensure that your design is correct upon submission.

The Rules:

  1. All personalized orders are final and as is and cannot be returned.
  2. Rock Bottom Golf Cannot:
    • Create and/or embroider the name of a City or State while using the color schemes of any sports teams or academic institutions
    • Embroider any known or recognized championship series or event (i.e. “Super Bowl Champs, World Series Champs, BCS Champs, etc.) that we are not licensed to do so.
    • Embroider any name/logo that is Trademarked or Copyright Protected, without express written consent from the trademark or copyright holder
      • This includes use of socially recognized media pop culture references that are trademarked or otherwise legally protected, even if abbreviated.
    • Embroider any celebrity or sports figures “hashtags” or other social media tags
    • Embroider any artistic media references or intellectual properties such as those found in the music/movie/television/video game/literature industries. This includes, but is not limited to:
      • Artist names, albums, and lyrics
      • Movie or Television references related to the intellectual property or actors
      • Any reference to video game properties or logos, etc.
    • Embroider any “gang” related activities such as “gang” names or “gang” symbolisms.
    • Embroider illicit or illegal drugs, drug symbols or words.
    • Embroider racist, sexist, explicit content, profanities, foul language or otherwise offensive material
    • Embroider material that could be construed as discriminatory to any race, creed, religion, age, person with disability or any other characteristic protected by law

Rock Bottom Golf thanks you for cooperating with the above guidelines.